SHIPPING & RETURNs

DOMESTIC & INTERNATIONAL SHIPPING
Domestic Shipping Rate: $12.00
International Shipping Rate: Depends on Country
We offer both domestic and international shipping options for your convenience. Please see the shipping rates above.
RETURNS & EXCHANGES
At Broccoli Tree Designs, we take great care in crafting and delivering our products to ensure your satisfaction. However, please note the following regarding returns and exchanges:
  • All Sales Are Final: We do not accept returns or exchanges for any reason, including sizing issues. Each piece is made-to-order to ensure quality and uniqueness. Please review your order carefully before finalizing your purchase.
DAMAGED OR FAULTY GOODS
We take great care in packaging your order to ensure it arrives in pristine condition. In the unlikely event that your package arrives damaged or if you receive faulty goods, please follow these steps:
  1. Contact Us: Please reach out to our customer support team at Broccolitreedesigns@gmail.com within [number of days, e.g., 7 days] of receiving your order. Provide your order number and details of the issue.
  2. Photo Documentation: To help us better understand the issue, please provide clear photos of the damaged or faulty item(s) and packaging.
  3. Resolution: Our team will review your case promptly and assist you in resolving the issue. This may involve a replacement, refund, or alternative solution as deemed appropriate.
We appreciate your understanding and cooperation in ensuring that you receive high-quality products from Broccoli Tree Designs. If you have any questions or concerns, please do not hesitate to contact us.
Thank you for choosing Broccoli Tree Designs for your fashion needs.