FAQs
HOW DO I WASH MY PIECE?
Wash with cold water (machine is okay), and dry on the delicate setting.
What is your turn around time?
Unfortunately, due to multiple factors, I do not have a set turn around time on orders. Rest assured, I am working diligently to get yours out on time and at our earliest conveniences.
Why do you need my measurements?
Each piece is made-to-order and Broccoli Tree Designs guarantees a fit that you will love.
How long does shipping take?
We ship with the USPS Retail Ground speed, which according to their website, will take between 2-8 business days. You will be notified of shipment and sent a tracking number along with your notification. If by any chance there is a delay of shipment within our control, you will be notified immediately.
Can i customize my order?
My vision for this brand doesn’t call for mixing and matching.
IS EVERYTHING REALLY MADE BY HAND?
Yes.